Arkadin Global Conferencing

Arkadin Australia delivers Collaboration as a Service

Cisco WebEx Support Center Integrated with ArkadinAnytime

Render live, remote customer support with Cisco WebEx Support Center

Use WebEx Remote Support to troubleshoot, diagnose and solve customer problems. Improve the speed and quality of your support by:

  • Being able to view and control customer desktops
  • Meeting or exceeding service level agreement (SLA) objectives and increasing customer satisfaction
  • Increasing first call resolution and minimizing costly on-site service visits

Core Features

  • Drag-and-drop functionality for file transfers
  • Built-in chat
  • Web ACD queue manager
  • Two way desktop & Application control or view
  • Cross-platform support
  • Multiple language support
Click here to download the Cisco WebEx Support Center Service Sheet for the integrated Arkadin service.

Speak to an Arkadin consultant today to learn about our subscription options. Dial 1800 468 819, or fill up any of the following forms to:

Sign up for a free trial Arrange for a demonstration Request Infromation

 

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